Website Privacy Policy

Valid from May 2023

Thank you for visiting the website of 'DREAM PLAN TOURS & TRANSFERS' located in Athens, at 25 Arrianou Street.

Before using our website, please read this 'Privacy Policy' carefully.

Introduction

'DREAM PLAN TOURS & TRANSFERS', as the data controller, informs you about how information about you is collected and processed.

Personal data (PD) is any information that refers to natural persons, whose identity is known or can be ascertained.

The protection of your personal data is very important to 'DREAM PLAN TOURS & TRANSFERS', which takes measures in this direction when you visit its Website.

This Privacy Policy lists the type of information we may collect when you visit our Website and informs you of how we use this information. When you voluntarily provide us with personal information, such as your name, address or email address, we treat that information in strict confidence. Subject to specific provisions of this Personal Data Protection Policy, no personal information is subject to rental, sale, public posting or disclosure to other companies, organizations or websites.

As reflected in the Terms of Use of the website, further in the Cookies Policy, to which this Privacy Policy refers and as provided by Cookiebot, i.e. the pop-up icon, from where visitors to the website choose which cookies they wish to disable, the because services are directed to a general audience, do not target children and do not knowingly collect personal information from children under the age of 18.

The Privacy Policy applies to all users of the website. This Policy applies to the collection and use of your personal information by 'DREAM PLAN TOURS & TRANSFERS' (eg information that defines a specific person, such as full name or email address).

What information we collect from you.

When you visit the 'DREAM PLAN TOURS & TRANSFERS' website www.dreamplantours.com, we may collect data from you. Some of this data may be of a personal nature. This data may include your search history, IP address, screen resolution, browser used, operating system and settings, access times and referral URL. If you use a mobile device, we may also collect data that identifies your device, settings, and location.

'DREAM PLAN TOURS & TRANSFERS' reserves the right to collect non-personal identification information of users [browser type, computer type, operating system, internet providers, etc.] and/or monitor Internet Protocol (IP) addresses Address), using corresponding technologies (cookies). Cookies are small text files that are stored on the hard drive of each user, without being able to access documents or files from the user's computer. They are used to facilitate user access when using specific services and/or pages of the Website, as well as for statistical purposes. For more information about the cookies used by the Website, users are requested to visit the Cookies Policy page.

If you are interested in being contacted via the contact form, we will collect your name and e-mail address.

If you choose to subscribe to the 'DREAM PLAN TOURS & TRANSFERS' newsletter, we will collect your electronic address (e-mail), as well as when contacting you through the contact form and the booking form.

How we collect your personal data.

We collect your personal data directly from you. You provide us with your personal data when you fill in the contact and booking forms available on our website.

Use – disclosure of personal data.

We use your personal data to respond to your requests in order to inform you about prices and offers and to book accommodation.

Storage – protection of personal data

The hosting area (data center), where your personal data is stored, is located in Greece and on a PC at the company's headquarters.

Retention time of personal data.

The retention time of your personal data is determined as follows:

If you fill out the contact form, your personal data is kept for a period of 2 months.

In the event that you subscribe to the newsletter sending service, your personal data is kept until you inform us that you no longer wish us to send you a newsletter by sending a relevant e-mail to info@dreamplantours.com, in which case they will be deleted immediately.

In the event that you purchase one of our services (e.g. hotel accommodation) through the website, your personal data is kept for a period of 10 years due to the legal obligation of 'DREAM PLAN TOURS & TRANSFERS' to the Public Tax Authorities.

After the end of the period defined by the respective legal-tax obligation, your personal data is deleted.

Your rights regarding the processing of personal data.

You have the right to obtain information about your personal data that we have stored at any time, in accordance with applicable law and without any charge. We may ask for proof of your identity before giving you this data. In some cases, we may not be able to allow access to certain personal data. For example, if your personal data relates to other people's personal data or if it is held for legal reasons. In these cases, we will explain to you the reason why you cannot obtain this data.

You have the right to request the correction - update of your details and 'DREAM PLAN TOURS & TRANSFERS' will correct them immediately.

You have the right to request the deletion of your personal data and 'DREAM PLAN TOURS & TRANSFERS' will delete them immediately. However, in certain cases where applicable legal and tax obligations require the mandatory retention of data, the deletion of data may be prohibited. In these cases, we will explain to you the reason why we cannot delete your personal data before a certain period of time has passed.

You have the right to request the cessation of processing by 'DREAM PLAN TOURS & TRANSFERS' of your personal data and 'DREAM PLAN TOURS & TRANSFERS' will proceed with the immediate cessation of their processing. If this is not possible, we will explain to you the reason why we cannot stop processing your Personal Data.

You have the right to request the restriction of the processing by 'DREAM PLAN TOURS & TRANSFERS' of your personal data and 'DREAM PLAN TOURS & TRANSFERS' will immediately restrict the processing thereof. If this is not possible, we will explain to you the reason why we cannot restrict the processing of your personal data.

You have the right to request the transmission of your personal data to another body / organization and 'DREAM PLAN TOURS & TRANSFERS' will proceed with the immediate transmission of this data. However, in some cases, due to documented obligations of 'DREAM PLAN TOURS & TRANSFERS, your request may not be accepted.

In the event that it is proven that your personal data has been leaked by 'DREAM PLAN TOURS & TRANSFERS', as a result of which you suffer material or non-material damage, you have the right to complain to the competent supervisory authority (Personal Data Protection Authority).

To exercise your rights above, or if you have questions about our privacy policy, or if you need help exercising or understanding your privacy choices, please contact our privacy team at info@dreamplantours.com or write to us at address: DREAM PLAN TOURS & TRANSFERS, VAT Processing Manager, Arrianou 25 Athens TK 11635 writing on the outer envelope (CONCERNING PERSONAL DATA).

'DREAM PLAN TOURS & TRANSFERS' can modify this Personal Data Protection Policy, with the aim of better and safer operation of our website, always providing the possibility to exercise any of your above rights.